Privacy policy


The protection of your personal data during the collection, processing and use of personal data on the occasion of your visit to our homepage is an important concern for us. Your data will be protected within the framework of the legal regulations. We would like to inform you below about the nature and extent of the processing of personal data via this website in accordance with Article 13 of the General Data Protection Regulation (DSGVO).

I. Details of the responsible party

EuropeSpa med & wellness GmbH, Stolberger Str. 25 | 65205 Wiesbaden, Germany
Tel. +49 6122-53 33 973 | +49 178-73 64 399,

II. Details of the data protection officer

Dr. Kurt von Storch
EuropeSpa med & wellness GmbH
Stolberger Str. 25 | 65205 Wiesbaden, Germany
Phone +49 6122-53 33 973 | +49 178-73 64 399

III. Data processing via the website

Your visit to our website is logged. Initially, the following data, which is transmitted to us by your browser, is recorded:
– the IP address currently used by your PC or your router
– date and time browser type and version the operating system of your PC
– the pages you viewed the name and size of the requested file(s) and, if applicable, the URL of the referring website.

This data is only collected for the purposes of data security, to improve our web offer as well as for error analysis on the basis of Art 6 para.1 f DSGVO. The IP address of your computer is only evaluated anonymously (shortened by the last 3 digits).

For the rest, you can visit our website without providing any personal information.

We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible. You should therefore send us confidential data by other means, e.g. by post.

IV. Recipients of personal data

In order to carry out and handle processing operations, we may use service providers by way of commissioned data processing. Specifically, we have engaged service providers for the hosting of our website. Contractual relationships with our service providers are regulated in accordance with the provisions of Art 28 DSGVO, which contain the legally required points on data protection and data security.

V. Use of cookies

So-called cookies are used in our Internet offer. Cookies are small text files that are saved by your browser and stored on your computer. The use of cookies serves to make the Internet offer more user-friendly. The cookies do not cause any damage to your computer and are deleted after the end of your session. The basis for the data processing is Art 6 para.1 f DSGVO. Some of the cookies we use are deleted immediately after you close your browser (so-called session cookies). Other cookies remain on your terminal device and allow your browser to be recognized on your next visit (persistent cookies). Data processing in connection with cookies, which serve solely to establish the functionality of our online offer, is based on our legitimate interest pursuant to Art 6 I f) DSGVO. If you do not wish cookies to be used, you can set your browser to not accept the storage of cookies. Please note, however, that in this case you may not be able to use all functions of our websites.

VI. Your rights

Pursuant to Articles 15-21 of the GDPR, if the conditions described therein are met, you may exercise the following rights in relation to the personal data we process.
– Right of access: you have the right to be informed about the personal data concerning you that is processed by us.
– Right to rectification: you may request the rectification of incomplete or inaccurately processed personal data.
– Right to erasure: you have a right to erasure of personal data concerning you, in particular if one of the following reasons applies:

– Your personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
– You revoke your consent on which the processing of your data was based.
– You have exercised a right to object to the processing
– Your data has been processed unlawfully.

However, the right to erasure does not exist if this is opposed by legitimate interests of the controller. These can be, for example: personal data required for the assertion, exercise or defense of legal claims or if deletion is not possible due to retention obligations.

However, if data cannot be deleted, a right to restriction of processing (hereinafter) may be given.

VII. right to restriction of processing

You have the right to demand that we restrict the processing of your personal data if
– You dispute the accuracy of the data and we therefore verify the accuracy, the processing is unlawful and you refuse the erasure and instead request the restriction of use.
– We no longer need the data, but you need it to assert, exercise or defend legal claims,
– you have objected to the processing of your data and it has not yet been determined whether our legitimate reasons outweigh your reasons.

Right to data portability

You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format and you have the right to transfer this data to another controller without hindrance from us, provided that the processing is based on consent or a contract and the processing is carried out by us using automated processes.

VIII. Right to object

The data subject has the right to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her which is carried out on the basis of Article 6(1)(e) or (f); this also applies to profiling based on these provisions.

Insofar as the processing of your personal data is based on consent, you have the right to revoke this consent at any time.

IX. Standard periods for the deletion of data

Insofar as there is no statutory retention requirement, the data will be deleted or destroyed when it is no longer required to achieve the purpose of the data processing. Different periods apply to the storage of personal data, for example, data of relevance under tax law is generally stored for 10 years, while other data is generally stored for 6 years in accordance with commercial law regulations. Finally, the storage period may also be based on the statutory limitation periods, which, for example, according to §§ 195 et seq. of the German Civil Code (BGB), are generally three years, but in certain cases may be up to thirty years.

X. Right of appeal to a supervisory authority

According to Art 77 GDPR, every data subject has the right to lodge a complaint with a supervisory authority if he or she is of the opinion that the processing of personal data concerning him or her violates the GDPR. The competent supervisory authority in matters of data protection law is the State Data Protection Commissioner of the federal state in which our company is based. IX. Disclaimer Liability for content As a service provider, we are responsible for our own content on these pages in accordance with general laws (pursuant to § 7 para.1 TMG). However, as a service provider, we are not obligated to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity (§8 to §10 TMG). This does not affect obligations to remove or block the use of information under the general laws. However, liability in this regard is only possible from the time of knowledge of a concrete infringement. If we become aware of any such infringements, we will remove the relevant content immediately.

XI. Liability for links

Our offer contains links to external websites of third parties, on whose contents we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.